Sales & Services Training

Sales and Service is the link between your business strategy and your customer.

However, approximately 50% of sales and service teams are not aligned with strategy.

Sales and Service is the link

By aligning your sales and service teams with your sales strategy, and by providing them with the necessary skills you can create a results-driven workforce.

Stay ahead of their competition

Our library of learning content will help your sales and service people find, win, and keep customers. Modularised to enable customisation, the content can be delivered in several modules, including classroom and E-Learning, and through executive coaching.

Utilise our content library to develop sales & service skills.

These developmental aids range from opportunity & account management to strategic account management. Our learning modules will equip your sales & service people with the knowledge required to understand your customer needs and the buying process.

Forum New Zealand prepares sales and service leaders to set the strategy and lead their teams.

Coaching in Context:

Teaches your sales and service managers fundamental coaching skills and how to coach around a variety of specific sales and service situations.

Managing Consultative Selling Skills:

Provides a deep dive into coaching and reinforcing the consultative selling process and skills.

Leading an Effective Sales and Service Team:

Equips your sales managers and executives to lead more strategically and build a high-performance sales culture.Develop a Sales Force Strategy: Teaches sales managers a simple approach to strategic planning.

PROGAMMES RESEARCHED AND DEVELOPED TO EXCEED YOUR SALES TEAMS EXPECTATIONS

Forum New Zealand’s potential solutions are scalable across levels of management, and geographically. Our content is modularised and can used in combination with other programme modules and be customised using original content provided by you. This allows our customers to target the specific behaviour and mindset shift required for the challenges facing their business.

Register and Download our Sales Training Fact Sheets by Clicking the Kiwi Icons Below

Work of Sales & Service People & their Leaders	Fact Sheet	Core Programme
Finding Customers		Territory Selling Strategies
		Strategic Prospecting
		Point of View Selling
Winning Customers		Consultative Selling Skills
		Sales Negotiations
		Sales Through Service
Keeping Customers		Advanced Relationship Management: Skills that Deliver Results
		Achieving Service Excellence
		Creating Customer Value: Building Better Service Relationships
Strategic Account Management		Planning for Key Accounts
Strategic Account Management		Planning for Premier Accounts
Sales & Service Leadership		Managing Consultative Skills
		Coaching in Context
		Leading an Effective Sales Force
		Developing a Sales Force
		Managing Service Excellence
		Strategy Skillful Conversations
		Understanding Motivational Needs

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	1/337 Harewood Road P.O. Box 20-484 Bishopdale Christchurch 8053